Синий экран смерти при установки драйвера Guardant II
Добрый день!
После установки апрельских обновлений ОС Windows 10 10.0.18363
Вышел синий экран смерти, до этого момента всё корректно работало
Зайдя в безопасный режим удалил драйвер устройства вместе с файлами
После чего ПК загрузился в штатном режиме
Далее скачал с Вашего сайта последнюю версию драйвера guardant stealth 2 (7.0.215 от 29.07.2020)
при попытке запуска снова синий экран смерти
так же снова удалил в безопасном режиме устройство guardant и ПК вновь заработал
Пробовал установить более раннюю версию драйвера guardant 7.0.206 от 16.07.2018, но результат тот же - синий экран.
Мини дамп:
************* Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff805`3b60c000 PsLoadedModuleList = 0xfffff805`3ba51e70
Debug session time: Thu May 13 08:31:00.171 2021 (UTC + 8:00)
System Uptime: 0 days 0:00:18.143
Loading Kernel Symbols
...............................................................
................................................................
..............................................................
Loading User Symbols
Loading unloaded module list
........
For analysis of this file, run !analyze -v
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8053a4e3077, The address that the exception occurred at
Arg3: ffff8100250670f8, Exception Record Address
Arg4: ffff810025066940, Context Record Address
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for grdkey.sys
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Execute
Key : Analysis.CPU.Sec
Value: 1
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on GUS1WS-00343
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 4
Key : Analysis.Memory.CommitPeak.Mb
Value: 90
Key : Analysis.System
Value: CreateObject
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
BUGCHECK_CODE: 7e
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8053a4e3077
BUGCHECK_P3: ffff8100250670f8
BUGCHECK_P4: ffff810025066940
EXCEPTION_RECORD: ffff8100250670f8 -- (.exr 0xffff8100250670f8)
ExceptionAddress: fffff8053a4e3077 (grdkey+0x0000000000003077)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: fffff8053a4e3077
Attempt to execute non-executable address fffff8053a4e3077
CONTEXT: ffff810025066940 -- (.cxr 0xffff810025066940)
rax=0000000000000000 rbx=ffffd086bfa4f990 rcx=ffffe6002a040180
rdx=0000000000000000 rsi=ffff8100250673c0 rdi=ffff8100250673b0
rip=fffff8053a4e3077 rsp=ffff810025067330 rbp=ffff8100250674b0
r8=cfffffffffffffff r9=fffffcfe7e014e90 r10=0000000000000000
r11=ffff8100250671a8 r12=ffffffff800006dc r13=0000000000000002
r14=ffffa10639efd410 r15=ffffd086b38fe000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00250286
grdkey+0x3077:
fffff805`3a4e3077 68ccf33600 push 36F3CCh
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
EXECUTE_ADDRESS: fffff8053a4e3077
FAILED_INSTRUCTION_ADDRESS:
grdkey+3077
fffff805`3a4e3077 68ccf33600 push 36F3CCh
ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p 0x%p. %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: fffff8053a4e3077
MISALIGNED_IP:
grdkey+3077
fffff805`3a4e3077 68ccf33600 push 36F3CCh
EXCEPTION_STR: 0xc0000005
STACK_TEXT:
ffff8100`25067330 ffffd086`b35dae50 : ffffd086`b38fe000 00000000`00000002 ffffd086`bf6f7510 ffffffff`800006dc : grdkey+0x3077
ffff8100`25067338 ffffd086`b38fe000 : 00000000`00000002 ffffd086`bf6f7510 ffffffff`800006dc ffff8100`250674b0 : 0xffffd086`b35dae50
ffff8100`25067340 00000000`00000002 : ffffd086`bf6f7510 ffffffff`800006dc ffff8100`250674b0 00000000`0000000e : 0xffffd086`b38fe000
ffff8100`25067348 ffffd086`bf6f7510 : ffffffff`800006dc ffff8100`250674b0 00000000`0000000e fffff805`3a4e312e : 0x2
ffff8100`25067350 ffffffff`800006dc : ffff8100`250674b0 00000000`0000000e fffff805`3a4e312e ffffd086`bf6f7510 : 0xffffd086`bf6f7510
ffff8100`25067358 ffff8100`250674b0 : 00000000`0000000e fffff805`3a4e312e ffffd086`bf6f7510 ffffd086`bf6f7510 : 0xffffffff`800006dc
ffff8100`25067360 00000000`0000000e : fffff805`3a4e312e ffffd086`bf6f7510 ffffd086`bf6f7510 ffffd086`bf6f7500 : 0xffff8100`250674b0
ffff8100`25067368 fffff805`3a4e312e : ffffd086`bf6f7510 ffffd086`bf6f7510 ffffd086`bf6f7500 ffffd086`bf6f7510 : 0xe
ffff8100`25067370 ffffd086`bf6f7510 : ffffd086`bf6f7510 ffffd086`bf6f7500 ffffd086`bf6f7510 00000000`00000000 : grdkey+0x312e
ffff8100`25067378 ffffd086`bf6f7510 : ffffd086`bf6f7500 ffffd086`bf6f7510 00000000`00000000 fffff805`3a4e30fa : 0xffffd086`bf6f7510
ffff8100`25067380 ffffd086`bf6f7500 : ffffd086`bf6f7510 00000000`00000000 fffff805`3a4e30fa 00000000`00000000 : 0xffffd086`bf6f7510
ffff8100`25067388 ffffd086`bf6f7510 : 00000000`00000000 fffff805`3a4e30fa 00000000`00000000 fffff805`3bd15e22 : 0xffffd086`bf6f7500
ffff8100`25067390 00000000`00000000 : fffff805`3a4e30fa 00000000`00000000 fffff805`3bd15e22 00000000`00000000 : 0xffffd086`bf6f7510
SYMBOL_NAME: grdkey+3077
IMAGE_NAME: hardware
STACK_COMMAND: .cxr 0xffff810025066940 ; kb
MODULE_NAME: hardware
FAILURE_BUCKET_ID: IP_MISALIGNED_grdkey.sys
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f843f302-0dfe-271e-ff31-bc0b25a5cdc7}
Followup: MachineOwner
---------